Legal

Terms of Service

Effective date: May 7, 2026

These Terms of Service (“Terms”) govern your access to and use of the Accessly platform (“Service”) operated by Accessly (“we”, “us”, or “our”). By creating an account or using the Service you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

1. Acceptance of Terms

By accessing or using Accessly you confirm that you are at least 16 years of age, that you have read and understood these Terms, and that you agree to be bound by them. If you do not agree, you must not use the Service.

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service. Continued use after the effective date of updated Terms constitutes acceptance.

2. Description of Service

Accessly is a web accessibility scanning platform that enables users to:

Scan public URLs for WCAG 2.2 accessibility violations using automated testing
Upload PDF and Word documents for accessibility checks
Monitor saved websites and track compliance over time
View detailed reports and remediation guidance
Access scan history and compliance trends via a dashboard
Access the platform programmatically via our REST API (paid plans)

Accessly’s automated scanning identifies a subset of accessibility issues. It does not guarantee full WCAG compliance and is not a substitute for manual expert review.

3. Account Registration

Eligibility

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

One account per person

Each account is for a single user. Sharing login credentials with others is not permitted on individual plans. Team plans are available for multi-user access.

Account security

You must notify us immediately at contact@accessly.us if you suspect any unauthorised access to your account. We are not liable for losses resulting from unauthorised use of your credentials.

4. Subscription and Billing

Free tier

Accessly offers a free tier that allows a limited number of scans per month. Free tier features and limits may change at our discretion with reasonable notice.

Paid plans

Paid subscriptions unlock higher scan volumes, monitoring features, API access, and detailed reporting. Plan details and pricing are listed on our Pricing page and are subject to change.

Billing cycle

Paid subscriptions are billed monthly or annually in advance, depending on the plan you select. Your subscription renews automatically at the end of each billing period unless cancelled.

Payment processing

All payments are processed by Stripe. By providing payment information you authorise us to charge the applicable fees to your chosen payment method. You must keep your payment information current to avoid interruption of service.

Price changes

We may change subscription prices with at least 30 days’ notice. If you do not agree to a price change, you may cancel before the new price takes effect.

Taxes

Prices do not include applicable taxes. You are responsible for any sales tax, VAT, or similar tax imposed by your jurisdiction.

5. Refund Policy

We offer the following refund policy for paid subscriptions:

Monthly plans

Monthly subscriptions may be cancelled at any time. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for the unused portion of a monthly billing period.

Annual plans

If you cancel an annual plan within 14 days of the initial purchase or renewal and have made no more than 10 scans during that period, you may request a full refund. After 14 days, annual plan fees are non-refundable except where required by law.

How to request a refund

To request a refund, email us at contact@accessly.us with your account email and a brief explanation. We will process eligible refunds within 10 business days.

Exceptions

We reserve the right to refuse refunds in cases of Terms violations, fraudulent activity, or abuse of the refund policy.

6. Acceptable Use

You agree not to use Accessly to:

Scan URLs or upload documents without authorisation from the content owner
Attempt to circumvent rate limits, scan limits, or other service restrictions
Reverse engineer, decompile, or attempt to extract the source code of the Service
Use the Service to transmit malware, spam, or any harmful content
Resell, sublicense, or commercially redistribute the Service without our written consent
Interfere with or disrupt the integrity or performance of the Service or its infrastructure
Use the API in a manner that exceeds reasonable usage or places undue burden on our systems
Violate any applicable law or regulation

We reserve the right to suspend or terminate accounts that violate these requirements without prior notice.

7. Intellectual Property

Our property

Accessly and all its underlying technology, software, trademarks, logos, and content are the exclusive property of Accessly. Nothing in these Terms grants you ownership of or licence to our intellectual property beyond the limited right to use the Service.

Your content

You retain ownership of any URLs, documents, or content you submit to the Service. By using the Service you grant us a limited, non-exclusive licence to process your content solely for the purpose of providing the Service to you.

Feedback

If you provide us with feedback or suggestions about the Service, you grant us the right to use that feedback without restriction or compensation.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Accessibility scan results are produced by automated tools and may not identify all accessibility issues. Accessly does not guarantee that following our recommendations will achieve full legal compliance.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ACCESSLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Accessly and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

Your use of or inability to use the Service
Your violation of these Terms
Your violation of any third-party right, including intellectual property or privacy rights
Any content you submit to the Service

11. Termination

By you

You may cancel your account at any time from Settings → Danger Zone. Cancellation ends your access to paid features at the end of your current billing period.

By us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law. We will provide notice where reasonably practicable.

Effect of termination

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including IP ownership, disclaimers, liability limits, and indemnification) will continue to apply.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved informally by contacting us at contact@accessly.us.

If informal resolution fails, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction, as required by applicable law in your location. You waive any right to participate in a class-action lawsuit or class-wide arbitration.

13. General Provisions

Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Accessly regarding your use of the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

No waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

Assignment

You may not assign or transfer any rights under these Terms without our prior written consent. We may assign our rights without restriction.

14. Contact Us

Questions about these Terms? Contact us at:

Accessly

contact@accessly.us